Comments on: Colleen A. Goggins on the Recent McNeil Consumer Healthcare Recall

By: Marc

Marc — Wed, 26 Jan 2011 10:26:41 +0000

Thanks for your comment. Our focus is to build back our brands by producing the reliable, high quality products that consumers expect of us and we expect of ourselves. We will invest the necessary resources and make whatever changes are needed to do so, and we will take the time to do it right.

By: suanette

suanette — Fri, 21 Jan 2011 20:22:15 +0000

Hi:

I got a question. what are the initiatives of J & J are making right now to keep a good image during this crisis.

By: Many Wheelan

Many Wheelan — Sat, 23 Oct 2010 23:13:26 +0000

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By: Standard

Standard — Fri, 01 Oct 2010 08:36:20 +0000

Good thought. I love it. Appreciate your sharing

By: Bill Weldon and Colleen Goggins on the McNeil Consumer Healthcare Recall

Bill Weldon and Colleen Goggins on the McNeil Consumer Healthcare Recall — Thu, 30 Sep 2010 14:25:20 +0000

[...] the U.S. House of Representatives Committee on Oversight and Government Reform to discuss the McNeil Consumer Healthcare product recalls. Bill and Colleen will update the Committee on the implementation of McNeil’s remediation plan and [...]

By: MJ

MJ — Tue, 29 Jun 2010 19:53:08 +0000

As a long time pharma supporter, it is the stories like these that make me wonder why these organizations aren’t “getting it”. Particularly in J&J’s case. The very essence of the organization has equated to trust. The Credo that is the navigational compass for every employee in the organization appears to have been blatantly disregarded and to a larger extent disrespected. What has happened to the leadership at this organization? Talk about being on opposite ends of a Harvard Business Review case study – they are the gold standard for crisis management with the Tylenol issue and will now be the poster child for a lack of corporate integrity in this latest debacle. Public trust is hard to earn once, let alone twice…

By: Zoe

Zoe — Tue, 15 Jun 2010 14:17:28 +0000

You are the worst people on earth!! We are trusting our children to you! Sorry it is not enough!! I will never buy one of your products ever again!! and I hope everyone does the same and start trying natural remedies.
Hope the worst for you and your company!!

By: Marilyn

Marilyn — Thu, 10 Jun 2010 18:31:38 +0000

As a retiree of Johnson & Johnson, I am appalled at the scandalous behavior of the entire board, including the CEO, president of McNeil, and various VP’s of quality control and request that they all resign, without golden parachutes. Shame on you all. My generation worked for decades to leave a well-run company and one that set the gold standard for corporate responsibility to the next generation, and obviously, you have failed us all.

By: Jane Doe

Jane Doe — Thu, 03 Jun 2010 15:09:10 +0000

My question is what is going to happen to those in management, within the Ft. Washington building who were the direct cause for some of these non-conformances? For example, the supervisor who was using the employees from Lancaster, who were only supposed to work in Chem-way, and she had them working in other areas. When Ft. Washington employees informed her that she could not do that, she replied that she was in charge of that shift, and she can put her people where ever she wanted. Her attitude alone is enough for dismissal, plus if she really did not know what her limitations were, her lack of knowledge of what she can or cannot do means she never was trained properly. But those who know her, and know of the situation first handed, think she knew the rules and just chose to ignore them. People like her do not deserve to be employed by your company.

By: Russ Powderly

Russ Powderly — Tue, 01 Jun 2010 07:05:06 +0000

Regarding the McNeil recall and the reportage of the scandalous conditions at the Plant, it is all very well for Colleen Goggins to apologise to the mothers, fathers and caregivers for the inconvenience caused by the recall, but what about the stockholders who have purchased shares in the Company based on its reputation.
As a now retired 39 years service employee, I sense that the current senior management have collectively dropped the ball representing the iconic Credo.
I agree with previous correspondents that “the General” would be turning in his grave. Shame on the current Executive Comittee!
Lift your game, and the Stock price, or move aside and let others restore the J&J integrity and reputation..